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Patient Portal Market Size & Share, By Type (Integrated Patient Portals, Standalone Patient Portals), Delivery Mode (Web-Based Delivery, Cloud-Based Delivery), End User (Providers, Payers), Regional Forecast, Industry Players, Growth Statistics Report 2024-2035

Report ID: FBI 2245


Published Date: Mar-2024


Format : PDF, Excel

Market Outlook:

Patient Portal Market size exceeded USD 3.75 Billion in 2023 and is estimated to cross USD 18.78 Billion by 2035, growing at over 22.9% CAGR during 2024 to 2035.

Base Year Value (2023)

USD 3.75 Billion

19-23 x.x %
24-35 x.x %

CAGR (2024-2035)


19-23 x.x %
24-35 x.x %

Forecast Year Value (2035)

USD 18.78 Billion

19-23 x.x %
24-35 x.x %
Patient Portal Market

Historical Data Period


Patient Portal Market

Largest Region

North America

Patient Portal Market

Forecast Period


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Market Dynamics:

The patient portal market is witnessing rapid growth globally, driven by various factors such as the increasing demand for better patient engagement and management, technological advancements in healthcare IT, and the need for efficient healthcare delivery systems. As the healthcare industry continues to evolve, patient portals are becoming increasingly important for both healthcare providers and patients, offering a wide range of benefits and opportunities.

Growth Drivers & Opportunities:

One of the major growth drivers for the patient portal market is the increasing adoption of electronic health records (EHR) and the growing emphasis on patient-centric healthcare delivery. Patient portals provide a secure platform for patients to access their medical records, communicate with their healthcare providers, schedule appointments, and manage their health information conveniently. This not only improves patient engagement but also helps in better care coordination and management, leading to improved patient outcomes.

Furthermore, the rise in chronic diseases and the aging population is also fueling the demand for patient portals, as they enable patients to actively participate in their own care and stay informed about their health conditions. Additionally, the integration of advanced features such as telehealth services, remote monitoring, and personalized health education content is further enhancing the value proposition of patient portals, creating new opportunities for market growth.

Report Scope

Report CoverageDetails
Segments CoveredBy Type, Delivery Mode, End User
Regions Covered• North America (United States, Canada, Mexico) • Europe (Germany, United Kingdom, France, Italy, Spain, Rest of Europe) • Asia Pacific (China, Japan, South Korea, Singapore, India, Australia, Rest of APAC) • Latin America (Argentina, Brazil, Rest of South America) • Middle East & Africa (GCC, South Africa, Rest of MEA)
Company ProfiledAllscripts Healthcare Solutions, Mckesson, Athenahealth, Cerner, Eclinicalworks, Curemd, Nextgen Healthcare, Information Systems, LLC, Greenway Health, LLC, Medfusion, and Epic,

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Industry Restraints & Challenges:

Despite the positive market outlook, there are certain restraints and challenges that could hinder the growth of the patient portal market. One of the key challenges is the reluctance of some healthcare providers to adopt and implement patient portals due to concerns about data security, interoperability issues, and the cost of implementation. Moreover, the lack of standardized regulations and guidelines for patient portal usage across different regions and healthcare systems also poses a challenge for market growth.

Another restraint for the market is the digital divide, where certain demographic groups, such as the elderly or those in rural areas, may face barriers in accessing and using patient portals due to limited internet access or technological literacy. Addressing these challenges and ensuring widespread adoption and usability of patient portals will be crucial for driving market growth in the coming years.

Report Coverage & Deliverables

Historical Statistics Growth Forecasts Latest Trends & Innovations Market Segmentation Regional Opportunities Competitive Landscape
Patient Portal Market
Patient Portal Market

Regional Forecast:

North America:

The North American region is expected to dominate the patient portal market during the forecast period, owing to the presence of advanced healthcare IT infrastructure, high adoption of EHR systems, and the strong focus on patient engagement and population health management. The region also has a high concentration of key market players and healthcare organizations investing in patient portal solutions, driving technological advancements and innovation in the market.

Asia Pacific:

The Asia Pacific region is poised for significant growth in the patient portal market, fueled by the increasing healthcare spending, rising digitalization of healthcare processes, and the growing awareness about the benefits of patient portals among healthcare providers and patients. Countries like China, India, and Japan are witnessing a surge in demand for patient portal solutions, driven by government initiatives to promote eHealth and improve healthcare access and affordability.


In Europe, the patient portal market is expected to witness steady growth, thanks to the adoption of digital health technologies, supportive government policies, and the emphasis on patient-centered care models. The region’s well-established healthcare infrastructure and the presence of leading healthcare IT vendors are also contributing to the market growth. With the focus on interoperability and data exchange, European countries are increasingly investing in patient portal solutions to enhance patient engagement and care delivery.

In conclusion, the patient portal market is poised for significant growth globally, driven by the increasing focus on patient-centric care, technological advancements, and the need for efficient healthcare delivery systems. While there are challenges and restraints to address, the market presents vast opportunities for innovation and growth, especially in regions like North America, Asia Pacific, and Europe, where the demand for patient portal solutions is rapidly expanding. The future of healthcare lies in empowering patients with access to their health information and enabling them to take an active role in managing their well-being, making patient portals a crucial component of modern healthcare ecosystems.

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Segmentation Analysis:

Personal Health Records (PHR)

Personal Health Records (PHR) is a sub-segment of the patient portal market that allows patients to create, manage, and access their health records in a secure online platform. With PHR, patients can input and update their medical history, medications, allergies, and test results. They can also track their healthcare appointments and share their health information with their healthcare providers. PHR systems empower patients to take control of their own health and engage in their care by providing easy access to their medical information.

The implementation of PHR systems has been growing rapidly, as it allows for a more efficient and effective way to store, access, and manage health records. With the increasing focus on patient-centered care, PHR systems play a significant role in improving patient engagement and satisfaction. This sub-segment is expected to witness significant growth as healthcare organizations continue to emphasize the importance of patient empowerment and the digitization of health records.

Appointment Scheduling

Appointment scheduling is another sub-segment of the patient portal market that allows patients to schedule, reschedule, and cancel their healthcare appointments online. This sub-segment streamlines the appointment process for both patients and healthcare providers, reducing wait times and improving patient access to care. With appointment scheduling features, patients can view available appointment slots, select a time that suits them, and receive reminders for their upcoming appointments.

Appointment scheduling systems not only benefit patients but also healthcare providers by reducing administrative tasks and optimizing their appointment schedules. These systems integrate with the healthcare facility's electronic health record (EHR) system, allowing for seamless communication and coordination of care. As the demand for convenient and accessible healthcare services continues to increase, the appointment scheduling sub-segment is expected to experience substantial growth in the patient portal market.

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Competitive Landscape:

The patient portal market is highly competitive, with several key players vying for market share and striving to differentiate themselves through product innovation and strategic partnerships. Some of the major players in the market include Cerner Corporation, Allscripts Healthcare Solutions, Inc., athenahealth, Inc., Epic Systems Corporation, and NextGen Healthcare, Inc. These companies offer a wide range of patient portal solutions, addressing various healthcare needs and requirements.

In addition to these established players, there are several emerging companies and startups entering the patient portal market, contributing to the market's competitive landscape. These new entrants are focused on developing advanced patient portal solutions with enhanced features such as telehealth integration, remote monitoring capabilities, and personalized health content. The competitive landscape of the patient portal market is characterized by continuous innovation and the pursuit of superior user experience, security, and interoperability. As the demand for patient engagement solutions continues to grow, competition among market players is expected to intensify, driving further advancements in patient portal technology.

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Patient Portal Market Size & Share, By Type (Integ...

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